Explains the differences between leading vs. managing and why it matters. ## Improve your leadership and management skills. When is it appropriate to manage and when is it appropriate to lead? You could be asked to both on any given day. This self-study online course explains the differences and why it matters.
Learning Objectives
Basic
Major Topics
ROI vs. RONI;Creating capacity through leveraging technology to enable better business process and workflow management with a more precise focus on the people and productivity;Unexpected ways the right technology can help stabilize your business, such as staffing/retention, knowledge management, succession planning, and performance gains;Differentiators of a future-ready business, such as visibility, flexibility, accountability, and control
