Good performers can become bad performers, and bad performers get comfortable and stay. This presentation is a fast-paced look at some clever and aggressive new engagement and retention processes that are both effective and legally compliant, mixing fresh case studies with psychological theory.
Learning Objectives
- Learning Outcomes
- Recognize the shifts happening in the generations that make up the workforce – how to read and react to those shifts
- Identify effective communication strategies using a mix of communication channels across generations, while maintaining a consistent message
- Identify strategies for keeping high performing talent from across all generations
- Recognize the main types of information and how to use them to best reduce information overload
- Identify the three core values that all generations have in common as the most important
Major Topics
Understanding motivational theories for the modern employee; Hiring well; Engagement tools; Using active listening skills; New leadership model; High performers and low performers; Generations; Millennials; The motivational chain
