This course provides an overview of the Balanced Scorecard, a performance measurement framework that takes into account non-financial performance metrics. Balanced Scorecard is a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more balanced view of organizational performance. This course has been developed by the Business Learning Institute. The Business Learning Institute, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.
Learning Objectives
Basic
Major Topics
Discuss in depth the four perspectives of the balanced scorecard (financial, customer, business process, learning & growth);Articulate the value that a balanced scorecard brings to an organization ;Discuss the value of identifying a small number of strategic objects for each perspective
