This course will discuss ways to improve your business processes to make them more efficient and better for your organization and customer.
Learning Objectives
- Learning Outcomes
- This course will prepare you to do the following:
- Recognize how the balanced scorecard helps to align business activities to the vision and strategy of the organization
- Identify the key characteristics of a balance scorecard
- Identify the four perspectives of the balance scorecard
Major Topics
Benefits of Lean;Lean in a Service Organization;Flow Organization;Reducing costs;Maximizing productivity;Minimizing waste and re-work;Best practices;The lean business;Value and value stream;Pursuit of perfection;Employee empowerment
