This course provides an overview of the key elements of a traditional MBA program. It includes methods for improving project management, customer service, business processes, and more. MBAexpress provides essential business savvy over the course of 6 1-hour online learning modules. **Balanced Scorecard � V 2.0:** Balanced Scorecard is a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more ‘balanced, view of organizational performance. **Business Process Improvement � V 2.0:** This course will discuss ways to improve your business processes to make them more efficient and better for your organization and customer. **Effective Change Management � V 2.0:** This course will discuss various methods and ideas to consider in helping you navigate the turbulent waters when dealing with change. **Excellent Customer Service � V 2.0:** Discuss the importance and skills needed to provide excellent customer service to both your internal and external customers. **Leading Up: Partnering With Your Boss - V 2.0:** Learn how to use your skills to help advance your career while making your boss look great. **Project Management � V 2.0:** This course will discuss the project management process from building a business case and planning, to execution and managing your team. This course has been developed by the Business Learning Institute. The Business Learning Institute, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.