CPAs, CFOs, controllers, internal auditors, board members, business owners, attorneys, entrepreneurs, compliance professionals, HR managers, meeting planners
Learning Objectives
After attending this presentation, you will be able to...
- Apply criticism in the right way for the right reasons
- Choose to accept criticism when it's called for
- Apologize with ethical intelligence
- Accept apologies that are offered sincerely
- Distinguish why it is in your own interest to give and take both criticism and apologies
Major Topics
The major topics covered in this course include:
- Entertaining lecture by a professional presenter, illustrated with relevant video clips and photographs, to cover the main points of the webinar
- Writing exercises, so you can see how these lessons apply to your own CPA practice and personal life
- True stories about CPAs and other leaders to show what can happen when apologies and criticism are done right, and the pitfalls of doing them the wrong way
