We're human. We bring our feelings to work. (bold)
In this webcast, you'll learn: What emotional intelligence means How to increase your self-awareness How to better manage your professional relationships
Learning Objectives
- Recall the definition of emotional intelligence (EQ).
- Recognize the difference between IQ and EQ.
- Recall 5 attributes of emotional intelligence.
- Identify 4 steps to increasing your emotional intelligence.
- Identify 5 EQ skills you need to get ahead.
Major Topics
- What is emotional intelligence?
- Benefits of emotional intelligence
- Steps to increase your emotional intelligence
- Emotional intelligence in decision-making
- Self-awareness
- Skills to get ahead
- Relationship management
