Here's a doctoral dissertation on how to make somebody's day.
It comes courtesy of Billy Joel, who did some Q&A in January at Vanderbilt University when student Michael Pollack asked the Piano Man flat-out if he could take the stage and accompany Joel on "New York State of Mind."
Talk about guts. Watch the video:
Two lessons here:
What do you say we all be a little more like Michael Pollack and Billy Joel today?