On-Demand


2 Total CPE Credits

How to Build a Base of Personal Credibility and Trust

On-Demand
Total CPE: 2

How to Build a Base of Personal Credibility and Trust

  • Instructor

    Alan Patterson

Learning Objectives

  • Define the sources of credibility
  • Illustrate techniques and behaviors to build credibility and trust
  • Recognize the connection between credibility, communication, and effective influence
  • Identify effective influence techniques
  • Recognize the difference between expertise and credibility

Major Topics

  • Why expertise is not enough to build a base of credibility
  • How communication, particularly active listening, impacts credibility
  • The link between credibility and Emotional Intelligence
  • The importance of character and courage
  • Three most common barriers to building credibility
  • Credibility and recognition as a Subject Matter Expert (SME)

CPE Credits Available

2
Total CPE
2
Personal Development

Things to Know About This Course

Course Level

  • Intermediate

Professional Area of Focus

  • Business & Industry

Prerequisites

  • Prior management experience

 

Advanced Preparation

None INSTRUCTOR BIO

Intended Audience

Professionals in a leadership, supervisory or managerial position

Provider

Business Learning Institute

Purchase This Course

  • MACPA Member

    $ 75 75
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  • MACPA Non-Member

    $ 90 90
    Your Price

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