Quality Management: Performing a Root Cause Analysis
- Root cause analysis is a powerful tool for understanding why quality issues arise, and for preventing them from recurring. This webcast examines the principles and objectives of a root cause analysis and how it aligns with SQMS No. 1’s focus on continual improvement. Learn practical approaches for:
- Identifying underlying causes of findings and deficiencies
- Evaluating contributing factors
- Implementing meaningful corrective actions We’ll also explore how this process can help firms of all sizes to:
- Enhance audit quality
- Strengthen remediation activities
- Foster a culture of proactive problem-solving
Learning Objectives
- Apply the requirements of SQMS No. 1 applicable to monitoring and remediation.
- Determine the purpose and key features of a root cause analysis.
- Analyze the steps in a proper root cause analysis.
- Apply the requirements of SQMS No. 1 and the root cause analysis process to example findings.
Major Topics
- Broad discussion of root cause analysis, including what a root cause analysis is, how it works, and why it is understood to be an effective tool
- The requirements of SQMS No. 1 (QM section 10) regarding root cause analysis
- Applying the discussed steps of a proper root cause analysis in a real-world scenario
- Documentation considerations for root cause analysis
