- Supervisor Skills
- Coaching Staff to Stay on the Right Track provides tips and techniques for critical coaching responsibilities. Being a successful coach requires tackling various responsibilities, including motivating, providing positive and constructive feedback, and otherwise getting the best performance out of engagement team members in the given situation. Note: This course is recommended as a part of a 16-hour audit skills curriculum for supervisory or managerial auditors, while it is also appropriate for anyone who has responsibilities for coaching others. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending this presentation, you will be able to... Identify how to motivate teams for engagement success Recall the appropriate use of different coaching styles appropriately matched to the circumstances Recognize a process for engaging in difficult conversations Identify a process for giving constructive feedback and creating professional development plans
Major Topics
The major topics covered in this course include: Different ways to appropriately motivate others for performance, including nonmonetary awards Modifying coaching style to the various specific situation, considering both task and relationship factors to give staff the support they need for success Tips for engaging in difficult conversations with others, including staff, peers, supervisors and clients Giving constructive negative feedback to staff, including creating an action plan for improvement
